Last updated: (February 28, 2023)
Harper & Bright Designs® (“us”, “we”, or “our”) operates http://www.harper-bright-designs.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Site does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Harper & Bright Designs®
[email protected]
Information We Collect and Use
We only collect and use personal information that is necessary for delivering our products and services. The categories of personal information we may collect and use include:
- Contact information such as name, email address, mailing address, and phone number when you create an account, make a purchase, contact customer support, or interact with us in other ways.
- Order information such as what products you purchase, order history, shipping and billing details, credit card information, and delivery notes that you provide when making a purchase.
- Product reviews and feedback that you choose to submit to share your opinions of our products and services.
- Account information such as username, profile photo, account settings, order history, and other information you provide in using your account.
- Marketing preferences that control what kinds of marketing communications we send you and your choices regarding cookies and tracking technologies.
- Correspondence that you submit to us by email, chat, social media, or other means regarding orders, inquiries, disputes, or customer support issues.
How We Use Your Information
We use your personal information in the following ways:
- To process and fulfill orders for the products you purchase, which includes passing order details to third party shipping and logistics providers.
- To manage your account including creating and managing your account, communicating with you about your orders and deliveries, providing product support, and responding to inquiries.
- To provide customer service including responding to questions, handling returns and exchanges, providing product information and support, and resolving any support issues.
- To personalize your experience with more relevant content, product recommendations, and customized promotions.
- To improve our products and services by evaluating customer feedback, reviewing usage data, and conducting surveys to understand how we can improve.
- To protect from fraud, spam, breach or other misconduct by detecting security incidents and analyzing how our products and services are used.
- To communicate with you by sending emails about new product announcements, promotions, educational content, surveys, or other news about our company or partners. You have the ability to opt out of these non-essential communications at any time.
- To display targeted advertisements by using tracking technologies like cookies to understand how our website is used so we can provide more relevant promotions and offers.
We do not sell or share your personal information to third parties for marketing purposes.
How We Share Your Information
We only share your personal information with select parties under limited circumstances, including:
- With third party service partners and contractors to fulfill and support our business operations. This may include shipping companies, payment processors, data analytics, marketing, and other service providers. We obligate all third parties to appropriately safeguard personal information.
- With law enforcement, government agencies, courts, or authorized third parties to comply with legal processes, authorities, or obligations to disclose.
- In case of merger, sale, or asset transfer if we are acquired by or merged with another company to become part of the negotiation and transfer process.
- When you consent or direct us to share the information, such as to process a donation or validate your eligibility for special programs or offers from our partners.
- To enforce compliance with our Terms of Use or defend the rights and safety of Harper & Bright Designs®, our customers, or the public.
Your Choices & Rights
You have certain choices and rights related to how we handle your personal information. These let you:
- Opt out of non-essential communications by following the unsubscribe process provided with each promotional email or newsletter. While you will continue receiving essential account communications, you can opt out of promotional emails at any time.
- Access, update, or correct your personal data by signing into your online account (if applicable) or contacting us directly with your request. If you wish to access or delete your information entirely, you may need to close your account.
- Delete your account and personal information by emailing your request to our Data Privacy Team at [email protected]. We will confirm and process account closure requests within 30 days whenever possible.
- Opt out of certain cookie uses and targeted advertising through your browser settings or ad network opt out tools. Note that doing so may cause certain features of our website to not function properly.
- Receive a copy of your personal data that you have provided us by contacting our Data Privacy Team. We will make good faith efforts to provide you with a copy of your information in a portable format within 30 days of your request.
- Make a privacy-related complaint by emailing our Data Privacy Team if you feel we have not complied with relevant privacy regulations. We will promptly investigate and respond to your concerns.
You may exercise any of these rights by contacting our Data Privacy Team or by managing your account settings, where applicable. We will make good faith efforts to comply with your request, though we reserve the right to retain data where permitted or required under relevant laws.
Data Retention
We store your personal information only as long as necessary to serve the purposes for which it was collected, including fulfilling contractual obligations like orders and customer support.
We may retain personal information for longer periods if required under legal, tax, or accounting regulations. When personal data is no longer necessary, we delete or anonymize it.
Our Global Operations
We primarily store and process your personal information in the United States. However, we may transfer and access such data globally as part of our data storage and processing operations.
When we share information with third party partners and vendors, we obligate them to appropriately safeguard personal information regardless of where they operate. Please note that privacy regulations differ across jurisdictions, and we comply with required disclosures and consent requirements accordingly.
Security Safeguards
We employ reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. This includes strict physical access controls, encryption of financial data, firewalls, intrusion prevention systems, and other commercial security technologies.
However, no security measures can entirely eliminate risks, so we cannot guarantee the absolute security of your data under all circumstances.
Changes to this Policy
We may update this privacy policy from time to time and will notify you of substantive changes by posting the new version here. We encourage you to review this policy periodically.
Contact Us
If you have any questions about our privacy practices or relationship with our customers, please contact us at:
Harper & Bright Designs®
[email protected]
Supplemental Notice for California Residents
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information.
Right to Know and Access. You may request details about personal data we collect, use, disclose and sell. There are some limitations to this right.
Right to Request Deletion. You may ask us to delete personal data we have collected from you. There are some limitations to this right.
Right to Non-Discrimination. We will not discriminate against you for exercising your rights under the CCPA.
Shine the Light. You may request information about our compliance with the Shine the Light law regarding disclosure of your data to third parties for their own marketing purposes.
To exercise any of these rights, please contact our Data Privacy Team. We will validate requests by verifying your identity and relationship with our company. An authorized agent may submit requests on your behalf by providing signed permission.
You are not required to create an account or provide additional personal data to exercise these rights. However, we may limit our response to your California-specific activities if we cannot verify you sufficiently based on the information already maintained.
Notice to Users Outside of the U.S.
If you reside outside the United States, please note that the personal information we collect will be transferred to and stored in the United States. By using this Site and providing us with your personal information, you consent to this transfer and storage.
EU-U.S. Privacy Shield Notice
Harper & Bright Designs® complies with the EU-U.S. Privacy Shield Framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles with respect to such information. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.
To learn more about the Privacy Shield program, and to view our certification, visit the Privacy Shield website.
Your Binding Arbitration Agreement
Except for certain kinds of disputes described in the arbitration agreement, you agree that disputes arising under this privacy statement will be resolved by binding, individual arbitration, and BY ACCEPTING THIS PRIVACY STATEMENT, YOU AND HARPER & BRIGHT DESIGNS® ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract (except for matters that may be taken to small claims court). Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. You are entitled to a FAIR HEARING, BUT the arbitration procedures are SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT.
You and Harper & Bright Designs® agree to arbitrate all disputes and claims between us. This agreement to arbitrate is intended to be broadly interpreted. It includes, but is not limited to:
- Claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory;
- Claims that arose before this or any prior agreement ;
- Claims that are currently the subject of purported class action litigation in which you are not a member of a certified class; and
- Claims that may arise after the termination of this agreement.
Notwithstanding the foregoing, either party may bring an individual action in small claims court. This arbitration agreement does not preclude you from bringing issues to the attention of federal, state or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.
Acceptance of Privacy Policy
By using our Site, you signify your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site. Your continued use of our Site following any changes to this Privacy Policy will constitute your acceptance of those changes.
